Salesforce Solution Architect

About Us

Accelerate Cloud Solutions (ACS) is customer obsessed; we don’t just build to spec. We fully engage with our ‘client partners’ to learn their business, understand what makes them unique (or help to create that), and to get to know the people and their goals. We start every project with ‘what does success look like’ when we get to key milestones or delivery in full – and this is different for every client. In some cases, we help them think through this and define it – many have not really gotten down to that level. It is not about being ‘done’, but rather about achieving our mutual goals. 

ACS is powered by exceptional employees in every role. We have created an environment where everyone has a voice, and we each learn from others every day. No two employees are alike, just as no two client experiences are exactly the same – and we value and seek that diversity. We are problem solvers who seek to understand the environments of our client partners, and work alongside them to engage in new ways, and deliver beyond expectation. We build relationships in our teams, our clients, and our communities, giving back wherever we can in order to build stronger relationships and outcomes. Plan, build, deliver, celebrate, repeat…  

In partnership with our clients, we are focused on exceptional delivery and dedication to every step along the way. Whether engaged in a solution design discussion, delivering a phenomenal ‘go live’ experience, or continuing to manage the customer environment to operate at its best, we do it all as a team. And we build loyalty and ongoing business with our client partners. From sales to delivery, our actions are seamless and we live by the ‘one team’ approach.  

We are Accelerators.

About You

You are passionate about customers and focused on doing the right thing in every case. You are driven to learn and expand your skills and bring your teammates along with you by sharing your knowledge and experience. Being creative and thinking through options is second nature to you, and you take the time to understand the customer and their goals – and not just deliver tasks. When the team wins, we all win – and there is no better place to be. You thrive in this type of environment.

If this sounds like you, then please keep reading…and join us to become an Accelerator!

Position Overview

As a Solution Architect, you will own the integrity and strength of the solutions recommended. You’ll be acting as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals working alongside you. You will need a deep understanding of the Salesforce platform but just as importantly, top-notch people skills to get your ideas and solutions across to stakeholders and gain integrity to get your visions built into successful solutions.

Required Skills

  • Ability to manage complexity. Leverage your Solution Architect skills to lead technical design and architecture during all phases of implementation including requirements, analysis, design, build/configuration, and deployment.  
  • Passionate about solving problems. Lead and collaborate with team members to translate our client partners’ goals, objectives, and strategies into solutions, with an eye for simplicity and an ear to truly hear their needs. 
  • Be a trusted partner. Build relationships and partnerships with internal teams and client business sponsors and other key stakeholders to meet organizational objectives, manage expectations, and communicate on progress.  
  • Experience applying analytical and problem-solving skills in a fast-paced environment, setting priorities, and planning. 
  • Ability to develop strong interdepartmental and cross-functional working relationships within a collaborative team environment. 
  • Strong communication and presentation skills (written, spoken and interactive when online) in conveying/understanding complex concepts both to/from technical and non-technical audience. 
  • Ability to learn quickly in a dynamic environment. 
  • Passionate about being a team player, motivating people, ensuring accountability (self- and team) and achieving exceptional results. 
  • Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions. 
  • Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements. 
  • Review solutions and recommend improvements. 
  • Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project. 
  • Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions.
  • Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes.
  • Provide guidance on user story writing style.
  • Ensure success and acceptance criteria are defined for each story. 
  • Describe and illustrate designs with appropriate justifications. 
  • Ensure documentation of the steps for testing. 
  • Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs. 
  • Supervise the configuration, quality assurance, testing, and deployment of Salesforce. 
  • Collaborative project and workstream planning. 
  • Minimum Salesforce certified: Administrator, Sales Cloud Consultant 
  • Experience with Agile Scrum methodology

Preferred Skills

  • 5+ years of experience as a Solution Architect driving delivery of complex technical solutions, preferably in the Salesforce ecosystem. (Sales Cloud, Service Cloud, and CPQ ideally).
  • Optional Salesforce Certifications: Salesforce Designer, Salesforce CPQ Specialist, Salesforce Architecture, Service Cloud.
  • Active in the Salesforce community.
  • Bachelor’s degree or professional qualification in Business, Computer Science, Marketing, Finance or a similar field of study.

Location

All roles are currently remote and US-based; some travel will be required based on customer or company need. We are not creating Road Warriors, and it is a new world where remote is often favored by our clients.

Job Type

Both full-time and contract opportunities are currently available.

Benefits (Full-Time Employees Only)

In addition to working with the talented and passionate people who make up the Accelerate team, you also get the benefits:  

  • Holidays
  • Paid Time Off 
  • Short-term disability / Long-term disability
  • Technology Budget  
  • Team Events, virtual and in-person
  • Awesome Swag  
  • Professional Development & Training Opportunities
  • Wellness Programs 
  • Group Medical, Vision and Dental insurance assistance
  • 401K Program 
  • Group Life / AD&D coverage

Commitment to Equity

Where we work is fun, playful, inviting, and is currently all-remote. A culture of inclusion and belonging allows each Accelerator to reach their full potential. We expect everyone to uphold this fundamental principle of fairness and make space for all voices to contribute. ACS is committed to equal opportunity in employment and contracting. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Ready To Apply?

Please send resume and cover letter to: workwithus@acceleratecloudsolutions.com